Performance Aftermarket Consulting

We offer services that build your business.

Website Analysis:  Need help with your website or e-commerce site?  Let us analyze your site and measure its content and provide details on how to increase traffic and convert visitors to buying customers.

Training Your Employees:  This service will create a training program for your sales staff.  Sales, product and professional skill training will get your automotive or powersports staff up to speed quick!  We'll create a year long program and schedule manufacturer rep's for in-store training and ongoing support.  Create subject matter experts, not just enthusiasts behind the counter!  In addition to product training, we'll also establish a professional development training program to develop selling skills.

Train the Trainer:  This program will help you maintain your automotive and accessory training program and provide guidance, materials, contacts and strategies for progressing and continuing your staffs education.

Leadership / Counseling:  Leadership is a learned trait.  Sure some are born with some natural skills, but those raw skills must be polished and honed into the ability to provide purpose, direction and motivation.  Along with the leadership course, we also teach the way subordinate counseling and performance appraisals should be executed.  These two courses combined will help turn your shop into a motivated team by providing the leadership the tools they need to truly lead and gain support through a hands on approach.

Getting the Most from Your Suppliers:  Are you getting the right discounts for the volume you are doing?  Are you getting the support you need for catalogs, marketing materials and promotions?  Do you need someone to work on your behalf and get the right support from your vendors?  This in depth analysis will examine your purchases and discounts and determine where your best opportunities are to increase your purchasing power and your margins!

Inventory Management:  Do you have the right product mix in your stores?  Are you missing sales on common add-ons that you don't stock?  This service will analyze your current parts and accessory inventory and make suggestions on what like items should also be on the shelf. 

In-store Promotions and Sales Events:  Need some ideas to add some excitement and drive some sales through your doors?  I can help!  This service will help you plan out a full year of sales promotions, customer events or car shows!  You'll have a full calendar and some serious fun to look forward to once we get your show on the road!  Remember, car shows are SELLING events.  If you're going to work, you might as well be selling all those air filter kits, programmers and nitrous kits you have in stock!

Customer Satisfaction Surveys:  How do your customers view you and your employees?  Do you have the right inventory?  What performance and accessory inventory are your customers looking for?  Learn your customers satisfaction in your product offering, service, sales force and installers.  This custom built survey gathers information from your employees and customers and will track where you have the greatest strengths, weaknesses and opportunities.  Don't pass this one up!  FACT:  Raising your customer satisfaction directly equates to repeat customers and revenue. 

Displays and Merchandising:  Having trouble merchandising your store?  Need some new product displays and ideas on how to create exciting, sales driving presentations?  Let me work my magic and fill your store with exciting displays and inventory!



Having trouble deciding where to start?  Give me a call or drop me a note.  Let me help find the right path for your business. 

Fees per service may vary.
In-store consultation fees include travel and expenses.